1 Reply Latest reply on Apr 27, 2018 10:02 AM by srishtib8795206

    InDesign fails to load if a certain font is installed

    steelman_it

      We had a user where InDesign CC 2017 (and 2018) would not load the GUI, but the process was running. Windows 7 or Windows 10, did not matter. After about four hours of troubleshooting (including troubleshooting by Adobe support), I discovered that the user had installed a font with the name of &Matchmaker. After removing the font, InDesign works as expected. I suspect the ampersand prevented the program from running properly.