0 Replies Latest reply on Mar 13, 2018 6:57 PM by tcwhalen

    Cannot open autosaved files

    tcwhalen

      Hello - I'm using Acrobat Reader DC, and if my reader closes unexpectedly, I am unable to open autosaved files. When prompted to load them upon startup of the program, I get the message "There was an error opening this document. Cannot recover original file" once for each file. This has happened for every autosaved file for several months now. Any tips on how to resolve this?

       

      Thanks!