LC Classic 7.2 Issue in "Develop Module" Freezing

[cabby81]

Hello,

I am having a very hard time in LR editing photos in the develop module. I dont have performance issues in PS, or have NEVER experienced this in previous releases of LR. The issues I am experiencing is:

1) Going from the Catalog -> Develop Module while having an image selected will not pull that image up in the develop module. When I find that image in the develop module, only the thumbnail in the upper left changes, and does not pull up the image for editing. This happens only after I want to edit a second image...for example when I boot LR up everything works fine then after 1 (one) image it dies.

ANY IDEAS? Thank in advance for your help.

Reproduce steps:

1. Open LR
2. Select photo in Library
3. Export Selected photo (generally i do this from the Develop module using .jpg/Level 10)
4. Go back to library/or select photo from ribbon in develop module
5. System stalls, will not pull up a second image, will not allow me to right click - it just dies.
6. Close out of LR, reopen and I can do 1 photo before i have to reproduce the above steps.

Mitigation Steps Taken:

• Re-installed LR
• Optimized my catalog
• Checked and Unchecked "use graphics processor"
• Increased Camera RAW Cache size to 30GB on SSD Drive
• Validated Smart Previews and Catalog were on the same drive (Both SSD)

Specifics about my system:

Lightroom Classic version: 7.2 [ 1156743 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.16299

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 3.6 GHz

Built-in memory: 32713.2 MB

Real memory available to Lightroom: 32713.2 MB

Real memory used by Lightroom: 1332.0 MB (4.0%)

Virtual memory used by Lightroom: 1424.8 MB

GDI objects count: 589

USER objects count: 2067

Process handles count: 1430

Memory cache size: 170.6MB

Internal Camera Raw revision: 894

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 81MB / 16356MB (0%)

Camera Raw real memory: 81MB / 32713MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1080 (23.21.13.8813)

[johnrellis · Accepted solution]

A couple of troubleshooting steps:

1. Try updating your graphics driver by going directly to Nvidia's site: Download Drivers | NVIDIA . LR often trips over bugs in older drivers.

2. Roll back to LR 7.1 using the Creative Cloud desktop app.

[cabby81]

Well....apparently the Nvidia drivers were not updated and it appears to have solved the issue (will do more testing later). Rolling back did appear to also fix my issue while using the older NVidia driver. (Feeling a bit stupid for not have checked that darn driver...could have saved myself a bunch of time!) Thanks for the assist!