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Sorry for the delayed response and inconvenience caused. AS per the description above, you are not able to remove bates number and the format is not proper in a PDF file, Is that correct?
If the bates number were added by Acrobat, the Bates number doesn't contain the special identifying tags that allow Acrobat to find and remove them again - the same is true of other page elements such as headers and footers.
You can use the Redaction tool to remove the Bates number. If you have Acrobat Pro create a new Action (via Tools - Action Wizard) with the Remove Bates Numbering command and a Save command and then run it on your files.
Have you tried with the latest version of Acrobat Pro and have tried removing the Bates number? If not, please try with the latest version of Acrobat Pro DC Download Pro or Standard versions of Acrobat DC | Non-subscription
Is it specific to one PDF file or the error message comes with all the PDF file? Is the current PDF throwing the error is a scanned PDF?
We will not recommend installing an older version of Acrobat 10 as Acrobat 10 is already declared as an end of support product, for detailed information, please refer to End of support for Acrobat X and Reader X
If it's a scanned PDF< try running the OCR once, and then try. Is it possible to share the PDF file with us so that we can try it at our end? To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message
Let us know how it goes and share your findings.