3 Replies Latest reply on Mar 16, 2018 4:15 PM by davescm

    Photoshop distorts images when open

    dania-huw Level 1

      When I take a screenshot or save images from the web, click and drag the file to Photoshop, it sometimes opens the file and distorts it. It reminds me of when old tvs wouldn't show the image properly because of bad antenna signal lol. The image looks like this:

       

      Screen Shot 2018-03-16 at 4.20.58 PM.png

       

      I have to close Photoshop and re-open it to see the image displayed correctly, so that's a clue that image is not corrupted. I'm not sure why Photoshop randomly reads my images this way and it becomes very annoying to have to quit and re-open the program.

       

      Even the thumbnail appears distorted:

       

      Screen Shot 2018-03-16 at 4.20.54 PM.png

       

      I'd appreciate any help on what to do to fix this. Thank you!