• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

help cancel a subscription

New Here ,
Mar 17, 2018 Mar 17, 2018

Copy link to clipboard

Copied

At the end of the annual subscription, I received a letter about the automatic renewal. I do not want to renew my subscription to Muse, but I can not do it myself, because there is no button in my account to unsubscribe or change the plan, but the system is constantly trying to write off money.

TOPICS
Creative Cloud

Views

437

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 17, 2018 Mar 17, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

Votes

Translate

Translate
Community Expert ,
Mar 17, 2018 Mar 17, 2018

Copy link to clipboard

Copied

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2018 Mar 17, 2018

Copy link to clipboard

Copied

I'm here for this link

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2018 Mar 17, 2018

Copy link to clipboard

Copied

these are user-to-user forums.  i'm not an adobe employee.

follow the suggestions in message 1.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2018 May 13, 2018

Copy link to clipboard

Copied

Unsubscribe subscription

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2018 May 13, 2018

Copy link to clipboard

Copied

LATEST

Nobody here in this public forum can do that... go back and read reply 1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines