3 Replies Latest reply on Mar 19, 2018 11:14 PM by Rajashree Bhattacharya Branched from an earlier discussion.

    [branch] Activation issues

    frankc83604651

       

      We’re unable to process your order, Benoit.

       

      We appreciate your recent order; however, we regret that we are unable to process the transaction. At this time, you have not been charged and your order has been cancelled. We apologize for any inconvenience.

       

      If you feel this order has been declined in error, please call Customer Support:

       

      United States: 800-585-0774 | Mexico: 800-925-0339

       

      Why even bother giving out these numbers? There is no one there to answer. Please call customer support? WHat customer support? You are a world wide company, act like it and get 24/7 hour customer support like all other companies doing business on a national scale. wait no I correct, on a GLOBAL SCALE. Yet you charge exorbitant monthly fees, take more money out of people's accounts than you should . . . .But you cannot afford 24/7 customer support? Terrible! Terrible! Terrible business. RIPOFF in my book. But what do I know? I am just a common user who is exacerbated by poor service  from companies like yours that shrink employee pay, increase service fees, increase leadership pay by 100 fold, outsource, and cut out customer support. CRAP! CRAP! CRAP!