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I have had a similar problem in the past with certain fonts I have installed.
How I tackled the problem was to delete the font entirely including the zip file, then restart the computer.
Sometimes it is best to keep your problem solving process as simple as possible.
When we start checking boxes to the point which we cannot remember if they were checked or not it can make matters worse, but hopefully not in your case.
I don't think you have a bad graphic card from the issue you described I would think it was the font you had installed.
I hope this helps.
Thanks Sim, I do delete the zip files from downloads after installing them but perhaps there is another place that I am unaware of. I will search my HD for those.
As for your comment "When we start checking boxes to the point which we cannot remember if they were checked or not it can make matters worse, but hopefully not in your case." This is good advice, and it makes me laugh at myself for doing that...hopefully it will be ok.
I'll put the graphics card thought off to the side and tackle that troublesome font(s).
Maybe it's worth mentioning that I'm not having any of these issues in Illustrator or Indesign. Also, I wouldn't think this would matter but I bring it up because of the timing, I recently used Photoshop for an animation project. I don't usually use PS for animation, could I have inadvertently hit something in PS?
I don't think using Photoshop for an animation is the problem.
I have only had problems with fonts in Photoshop in the past as well, not the other CC programs.
If your font problem persists give tech support a call, so you can get on with being creative.
Thanks for pointing me in the right direction.
Ended up contacting Adobe. Spent most of the day with them to find out that it is my graphics card that is bad. I'm posting this for anyone who has the same problem down the road. Reboot in safe mode was the final clue.
From: Trevor.Dennis <email@example.com>
To: Simeon Elson <firstname.lastname@example.org>
Sent: Tuesday, 20 March 2018, 20:32
Subject: Photoshop CC freezes when trying to change font
Photoshop CC freezes when trying to change font
created by Trevor.Dennis in Photoshop - View the full discussionHi There is a font troubleshooting FAQ for Photoshop Troubleshoot fonts issues in Adobe Photoshop CC, 2015, 2014, CS6, CS5 If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10256843#10256843 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10256843#10256843 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.
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Ok I'm back with a new computer and the same problem. This time I don't get an error, photoshop just freezes up when I go to use the character box. It worked for a little while on my new laptop but is happening again within the last week. I use photoshop for my work so I have to get this figured out.
I having this problem now and I am beyond frustrated. What is the graphics card and how do you reboot in safe mode?
Lindsayl98589377 I feel your pain. I ended up on the phone for several hours with Adobe. While it stunk that it took that long it all boiled down to fonts. The tech at Adobe loaded off all of my fonts and moved them to a folder. I am slowly moving them back one font set at time to pin point which one was the problem. If I were you I would just contact Adobe as soon as you can. They will take control of your computer and figure it out for you. If you're not quite ready for that yet try the following link, that is the list Adobe runs through. https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html