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Hi, I’ve moved this discussion from Photoshop Sketch (mobile app) to the general Photoshop forum.
Your screen resolution looks very small. I wonder what your screen dimensions are, and if that could be an issue?
Also, it’s worth a try to disable GPU acceleration in Edit > Preferences > Performance.
Is this his a new installation? Or was it working previously? If it was working, you can try resetting your preferences to the default to clear possibly corrupted preferences:
3 people found this helpful
Also try updating your GPU driver to the latest version from the manufacturers website
I've tried disabling gpu acceleration and it works, the new canvas finally appear. Thanks!!
Still don't know what's wrong with the resolution, I installed adobe illustrator at the same time as this photoshop (both are new), but it has normal resolution and works well.
Ok I'll try to update it soon. Thanks!!