I just fixed a similar issue on my computer and printer. I was having problems printing ANY PDFs. Don't know what version OS or Adobe you're using but try the following:
I found this post: How to reset Preference settings in Acrobat.
the only problem with it - is that it's not completely accurate for Windows 10 so I followed it until the "preference" part and used these folders instead and it worked
In Windows 10 there is no "Preference" folder - not even hidden. To follow these instructions you have to open the version folder
Then rename the JSCache folder and the Security folder
Open adobe and when you try to print it will create new folders.
I have no idea why or how they get corrupted but I'm guessing that's what happened AND this was how I fixed my issue
Which was: upon hitting print either nothing happened at all and nothing went to print queue -- hit print again and I got the 'document cannot be printed' message - click ok and I got 'there was an error in printing the document'
I hope this helps you too!!!
Thanks for replying. That may help; I will try that soon.
However, I think you and I are having different issues. My issue is not that a "document cannot be printed" message appears; my issue is that the file runs through the print queue as expected and as it should, and then it leaves the print queue (saying the job is complete), but it never prints. At the printer, the job never shows up. I know my computer is connected to my printers, because I never have problems printing from other programs. I've only had this problem printing from Photoshop in the past couple of weeks.