2 Replies Latest reply on Mar 20, 2018 2:07 AM by flyAR_sebastian

    PS CC 2018 won't open file - 'Program Error'

    flyAR_sebastian

      Hi,

       

      My system:

      Windows 10 Home

      Version 1709

      OS Build 16299.309

       

      Photoshop CC 2018

      Version 19.1.2

       

      I work on .psd files hosted on our office NAS, and it suddenly started giving the 'Could not complete your request because of a program error' when attempting to open it. I realize working directly on a network drive might not be the smartest thing.

       

      Opening the file on a Mac Photoshop gives the same error, but my Irfanview opens it without a hassle (only shows one layer, though).

       

      The PSErrorLog says the following:

      2018:03:20 09:50:54 : ..\..\sources\UActionsCore.cpp : 2420 : REQUIRE failed


      Any ideas on how to fix this?

       

      Thanks in advance,
      Sebastian