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Update to latest CC version

New Here ,
Mar 20, 2018 Mar 20, 2018

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We are having trouble deciphering how to upgrade our machines to the latest adobe cc software. we deployed by device 2 years ago and now we want to get the latest versions. when we used the creative cloud app, it installed a trial version of the newest software piece that we chose to update.

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correct answers 1 Correct answer

Adobe Employee , Mar 21, 2018 Mar 21, 2018

Hi,

If you installed the Desktop App and then signed in, it will have checked for entitlement. If your Adobe ID has no entitlement then the app will become a trial version.

To fix this run the device license again - Create packages with Adobe Creative Cloud for education device licenses

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Adobe Employee ,
Mar 21, 2018 Mar 21, 2018

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Hi,

If you installed the Desktop App and then signed in, it will have checked for entitlement. If your Adobe ID has no entitlement then the app will become a trial version.

To fix this run the device license again - Create packages with Adobe Creative Cloud for education device licenses

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Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines