1 Reply Latest reply on Mar 20, 2018 2:34 PM by gener7

    Photoshop CC - Missing File - api-ms-win-crt-runtime-l1-1-0.dll

    faysals35802241

      Hi

       

      Adobe CC app says  there is a missing file when I try to download Photoshop CC.

      (api-ms-win-crt-runtime-l1-1-0.dll )

       

      I went to help page, downloaded the Service Pack 1 of Windows 7. Restarted the laptop, but again the same problem.

       

       

      I found no way of downloading and installing the Photoshop app.

       


      My laptop is running on Windows 7 SP1 - 32 bit.