2 Replies Latest reply on Mar 24, 2018 4:29 PM by momofj5

    CS3 installer problem

    momofj5 Level 1

      I am having a problem.

      My old CS3 wouldn't work once I updated the software on my pc.  I got a new serial number and read that I needed to uninstall my existing CS3 and then install the newer version of the CS3 (that doesn't require a new activation code).  I uninstalled easily.  I didn't think I had any problems with the install, but it never launched.

      I followed all the instructions, - but here is what happened:

      I got the Akamai installer and followed all the prompts, e.g., choose the .exe link, which created a folder on my desktop. The only files in the folder are non-executable files, "Goodies" and "Documentation" folders and a Read Me file.


      Please help!