1 Reply Latest reply on Mar 26, 2018 3:03 PM by KanikaS

    Network Share Issues - Files Duplicating and Renaming themselves as Adobe Photoshop CC 20183882651207636

    jojoa16568050 Level 1

      Hi All

       

      Just wondering if anyone else has struggled with the problems we are currently facing? When we open an image on our network share, edit and save it the image either duplicates saving the original but saving another as (example) Adobe Photoshop CC 20183882651207641 or it deletes the original and saves out an Adobe Photoshop CC 20183882651207641 file? The duplicated file in our example above is always saved without a .tif or .jpeg file extension.

      Screen Shot 2018-03-22 at 10.11.48.png

       

      Sometimes we receive a disk error before the issue begins to affect us, it also comes and goes so at this point we are not sure what causing it?

       

      Screen Shot 2018-03-22 at 10.30.53.png

       

       

       

      Has anyone been effected be this same issue?

       

      Many thanks!

       

      Chris