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I have installed dc pro on a couple of computers and they open and then close.
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what os?
any errors during installation?
do you have a subscription or classic license?
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No errors during installation. Windows 7 Pro. Just purchased a subscription.
Thanks,
Kevin McFall
Operations Management Support
Peters’ Drilling and Pump Service
530-273-8136 Fax 530-273-1213
did you use the app from here https://creative.adobe.com/products/creative-cloud and to install your acrobat?
if not, use your control panel to uninstall acrobat
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
install the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
No I did not use 1. I have 6 computers that I have sent out invitations via email to load software.
do you have an enterprise or team license?
Team License
[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]
never-displayed
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