I understand that you were getting the prompt as mentioned in your post above on your account management page.
I did check your account and see that the plan has already been cancelled for you.
Feel free to update the thread in case of any further concerns.
I would like to cancel my stock adobe membership. When I follow the instructions, there is no option to cancel. Please help.
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
website say chat help is 24/ 7
UGH - I am having a terrible experience with Adobe
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Hi P tate,
I just checked your account details and noticed that your Stock subscription has already been cancelled.
Feel free to update this thread in case of any additional questions.
So I just got a notification saying that my payment for adobe stock was messed up, and I take a look at it after I am sure I cancelled it and I am billed 2 $25 statements. Can somebody help me please?
Correction, $29.99 statements
Hi MC Freshy,
Sorry to hear that you are facing troubles with the Stock services.
I just checked your account details and noticed that Adobe has been trying to charge you since March 25th, 2018, however, the payment has not been processed and the transaction has failed, that is the reason currently your subscription is in a suspended state.
Additionally, I would like to inform that you are getting notifications from Adobe's end in order to rectify the payment. I also noticed that there are multiple cards that have been updated by you but still the payment has not come through.
Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
If you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link