1 Reply Latest reply on Mar 25, 2018 12:28 PM by 99jon

    Adobe application manager keeps crashing at 02:00

    GeorgeSidneyHumphries

      I have Photoshop elements 11 and premiere elements 11, together with Acrobat reader.

       

      For about the last month every day my reliability history shows AAM has stopped working.

       

      I have read other discussions on this problem, and tried to implement the three steps to "fix" the problem.

       

      Delete

      a: program files Adobe

      b: program data common files adobe

      c: open run command and type APPDATA>Local>adobe

       

      download and run the application manager

       

      I think I deleted the right files/directories, but when I try to run the command it comes back as not recognised as a command.

       

      I downloaded and ran the AAM update, but I'm still crashing.

       

      Any ideas on what I'm doing wrong?