1 2 3 Previous Next 467 Replies Latest reply on Jul 10, 2018 4:52 PM by Liam Dilley Branched to a new discussion.

    Adobe announces the End of Life for Business Catalyst

    MagdaN Adobe Employee

      Adobe is committed to delivering exceptional software and services to our customers. It’s in our nature to innovate and try new things, and it was in this spirit that we acquired Business Catalyst in 2009. As we re-focus on products that broadly provide our customers with the most value, Adobe is announcing the end of development for Business Catalyst as of March 26th, 2018. New sites will no longer be available for purchase starting with June 18th, 2018. 

       

      Adobe will stop hosting existing sites on Business Catalyst on March 26th 2020. Adobe encourages customers to download their data and migrate to other systems well before March 26th 2020. Detailed how-to information and assistance is available. Customers' data will be retained by Adobe until March 26th 2020, after which date the data will be deleted. Data retention is for the sole purpose of allowing customers to export their data and transfer to another platform.   

       

      We thank our Business Catalyst users and want to help them make a smooth transition to a third-party service. Please see the following for more information on transitioning:  https://secure.worldsecuresystems.com/product-announcement

       

      Please see below a detailed FAQ.

       

      Why is Adobe discontinuing Business Catalyst?

      Adobe is committed to delivering exceptional software and services to our customers. It’s in our nature to innovate and try new things, and it was in this spirit that we acquired Business Catalyst in 2009. As we re-focus on products that broadly provide our customers with the most value, we are now announcing the end of life for Business Catalyst. We thank our Business Catalyst users and want to help them make a smooth transition to a third party service.

       

      When will the End of Life take effect?

      On March 26th, 2020.

       

      Will this end-of-service affect paid sites as well?

      Yes, all sites, including trial and paid sites, partner sites, etc. will be affected by the end of life.

       

      Will data be available for download beyond the service end date?

      1. No. Data will be deleted. We encourage users to download their data before the service end date.

       

      I need help downloading my data. Whom can I contact for help?

      BC users may find export instructions in the Business Catalyst Help and Support pages. If you still have questions, please contact our Customer Support team.

       

      How long do I have to export my data?

      All Business Catalyst servers will be taken down on March 26th, 2020, after which all customer data will be deleted. Please export your data before March 26th, 2020.

       

      How long will you keep my data? What will you do with it?

      We will retain your data until March 26th, 2020 or until you delete your site, whichever is sooner, so that you can transition to another product.

       

      Do you recommend another product for me to use?

      While there are other hosting solutions available in the market, Adobe does not recommend a specific product. For basic websites and Creative Cloud users, we provide documentation to help with transition to GoDaddy, should the customer choose this replacement. Moreover, since we’ve seen the emergence of Do-It-Yourself (DIY) website creators that leverage customizable templates to quickly create responsive websites, Adobe is making our own investment in the DIY space and welcomes all interested customers to join our upcoming pre-release program for a new format that will be introduced later this year as part of Adobe Spark.

       

      Will new features be developed?

      No, new features will no longer be developed on Business Catalyst. We are maintaining a small team to correct critical issues, but no new work is being done. The Business Catalyst team will maintain the PCI and GDPR compliance throughout the lifetime of the product and develop any new features needed in this respect.

       

      Will Adobe still fix the bugs in Business Catalyst?

      We will continue to repair critical issues (related to security, payments or customer data for example) when they appear, however, the work will be limited to bugs that have a high security or high stability risk. We will not be fixing minor items with small impact or that have a workaround which can be used.

       

      Will my site be closed down?

      At this time, all sites will continue to be live and the public will see no difference in your site. However, starting with March 26th, 2020 all sites will no longer be live and they will not be accessible either to the general public, or to the site administrators. Please find an alternative platform for your site and data before this date.

       

      Can I continue creating trial sites?

      You can continue creating trial sites until June 18th, 2018. They need to be upgraded to a paid plan before June 18th, 2018. The data from these sites, as well as from any other site in your portfolio, needs to be removed from the platform before March 26th, 2020.

       

      Can I upgrade my trial site to paid?

      You can continue upgrading trial sites to paid until June 18th, 2018, but the data from these sites, as well as from any other site in your portfolio needs to be removed from the platform before March 26th, 2020.

       

      Can I downgrade my site or make any other plan changes?

      Yes, you can continue making any changes to your site plan and extras until March 26th, 2020.

       

      Can I still purchase extras?

      You can continue purchasing extras until March 26th, 2020. Please note that all extras expire on March 26th, 2020 and can no longer be used after that date.

       

      Can I continue sending newsletters?

      The e-mail marketing features will continue to work for the duration of your site. You can continue sending emails until March 26th, 2020 at which point all newsletter credits remaining in your account will expire.

       

      Can I still redeem my commissions?

      You can continue to redeem the commissions available in your account until March 26th 2020.  Following this date this feature will not be available anymore.

       

      What happens to the commissions below $500?

      At this time, we are researching technical options to allow redemption of lower commissions. Please stay tuned for further announcements from the Business Catalyst team.

       

      Can I extend the validity of my extras beyond March 26th, 2020?

      No, the validity date for your extras can no longer be extended. All extras not used until March 26th 2020 will be forfeited.

       

      Will I be able to use Adobe Muse or Dreamweaver to update my site?

      Yes, until March 26th, 2020, if your desktop app still functions properly.

       

      Will I still have technical support for Adobe Business Catalyst?

      Yes, until March 26th, 2020. However, after June 18th, 2018, our support team will give a higher priority to cases about the off the platform migration questions, in addition to critical security, compliance, and availability issues.

       

       
       

       

        • 1. Re: Adobe announces the End of Life for Business Catalyst
          Peta@Reliance Level 1

          Magda,

           

          This is devastating to many of the partners, especially those with projects in current development. More-so because we have been pushed in recent times to become more dependent on BC, particularly in terms of SSL, I personally have just moved complex DNS setups to the platform. There has also been a huge partner push for further development through the App Store, BC Gurus, BC Academe and many others, so partners are financially invested in the platform.

           

          Does Adobe really see not benefit in continuing the platform? And more importantly developing and improving the platform into the future? If not, then why simply shut it down and not sell it on to someone who is prepared to continue developing such a platform?

           

          I understand that you are probably unable to answer most of these questions. But they need to be posed. We as the partners are upset and angry, we have invested ourselves into this platform, and many of the small businesses who have specialized in developing solely on this platform will struggle to remain afloat in the coming years.

           

          Thanks for reading, Peta

          10 people found this helpful
          • 2. Re: Adobe announces the End of Life for Business Catalyst
            NaviB2 Level 2

            Why is Adobe just closing BC down? It has many committed partners who have been loyal to BC for years. And thousands of websites. Why not sell it as a going concern? This is a very destructive act.

             

            Adobe has also discontinued Muse so how can Adobe let so many people down like this? I notice Adobe and has three new web products for making websites. Why would anyone try any of the new products after this abrupt shut down? Small businesses are facing ruin. If they survive this none of them will rely on Adobe products.

             

            Our trust in Adobe is broken.

            8 people found this helpful
            • 3. Re: Adobe announces the End of Life for Business Catalyst
              JAQ_Design Level 2

              How is this LEGAL?

               

              At the very least this is incredibly bad faith, I suspect there may also be the potential for legal recourse. Unconscionable and a huge breach of trust. Particularly with the ridiculously short notice. Lead times for large sites are often upwards of 16 weeks, this will kill some projects MID-DEVELOPMENT.

               

              I bought into BC at the beginning for something like 2K and this will beggar me in the time necessary to migrate complex sites. One in particular is a 30K completely custom site which went up last year - it will take me THOUSANDS of hours to migrate to a new system and I can't charge this to a client.

               

              I can imagine some of the bigger firms and app developers who have based their entire business model around it will be in an even worse position.

               

              Absolutely disgusting Adobe. Also cancelling my CC subscription and boycotting.

              7 people found this helpful
              • 4. Re: Adobe announces the End of Life for Business Catalyst
                designchiefkm Level 1

                Just heard the news and I am completely shocked!

                 

                I don’t know how this can be legal.

                 

                I am a one-man operation, using BC exclusively since Adobe launched it and do not know what to do about this.

                The costs involved in moving some sites is going to be big and who is going to pay for that?

                 

                I can’t even think about some of my older sites (online stores etc) that have been out in the wild for quite some time with email, blogs, complex stores etc, what am I supposed to do with them?

                 

                Also, just went on to support chat and they couldn’t even give me someone to contact about it.

                 

                Don’t know what to do, this is a nightmare Adobe.

                7 people found this helpful
                • 5. Re: Adobe announces the End of Life for Business Catalyst
                  SeoSambaistheSolution Level 1

                  Hi Peta and everyone,

                   

                  I certainly can understand your situation. I'd like to offer our assistance to Adobe and its Business Catalyst Partners, and recommend SeoSamba  - Digital Transformation Solutions & Private-label Marketing Automation Platform | SeoSamba  - as a modern all-in-one marketing solution.

                   

                  A fundamental difference that I'm sure you'll be sensible to is that SeoSamba interfaces with open sources Content Management Systems, so that a situation like the one faced by all Adobe partners today can't happen with the same kind of dire consequences/urgency to migrate away.

                   

                  Our agency support staff will be happy to help you migrate your sites over to either WordPress or SeoToaster, and your contacts to SeoSamba.

                  I encourage everyone to open up a free account at https://www.seosamba.com , take a peek around, and contact us as they see fit.

                   

                  Best,

                   

                  Michel

                  1 person found this helpful
                  • 6. Re: Adobe announces the End of Life for Business Catalyst
                    Neil Eisenberg Level 2

                    Magda,

                    Thanks for pushing this notification to us partners ON A SUNDAY - ONE DAY prior to your announcement to the general public.  AS a paid partner Adobe didn't even have the decency to send me an email.  I STILL haven't been personally notified.  This is disgraceful.  We were encouraged to bring other businesses to BC to put their entire online business in one basket, because Adobe is a reliable partner, as opposed to other platforms.  We put OUR reputations on the line, and are ON the front line in defending this ridiculous decision on Adobe's part, with literally no support from Adobe.  You should all be ashamed of yourselves.  How many countless partners have you just put out of business.   How many other businesses are being put through the hardship of having to pay, yet again to rebuild.    How many businesses will literally LOSE data or information that cant be ported to other platforms.   Your recommendations for alternatives are laughable.   Godaddy is your best answer?   Give me a break.   The more successful your "Partners" were, the worse its going to be for them to have to find alternatives.   Partner?  I dont feel like a partner.  I feel duped and abandoned.  Your so called Partners are what made you.  They are your Ambassadors in the community.  You are NOT going to be happy with what this does to your reputation going forward.  I will never be able to trust your products again.  Too many times you have quashed GOOD products in order to kill potential competition.  As people move away from BC over the coming months, we will be exploring all ternatives to ALL your products.

                    8 people found this helpful
                    • 7. Re: Adobe announces the End of Life for Business Catalyst
                      Graugans GbR Level 1

                      Whow. Simply whow. This is what I got from the Adobe support team regarding roumours of the end of BC:

                      Shadab Ahmad Ghazali (Adobe Business Catalyst Support)

                      Feb 12, 20:55 EET

                      Hi Peter,

                       

                      Thank you for contacting us!

                       

                      I am not sure who has written the forum post.

                       

                      The Business Catalyst platform is updated and maintained regularly the major updates are announced at System Updates forum - https://forums.adobe.com/community/business_catalyst/system_updates

                       

                      In addition to this we do announce the various new features introduced time to time at Business Catalyst blog at http://businesscatalyst.com/bc-blog/

                       

                      So, saying that Business Catalyst core functions of BC are no longer maintained, updated or fixed is incorrect. In addition to this, every day hundreds of sites get added to Business Catalyst platform.

                       

                      I hope this helps!

                       

                       

                      Best regards, 
                      Shadab Ghazali
                      Business Catalyst Support Team

                      1 person found this helpful
                      • 8. Re: Adobe announces the End of Life for Business Catalyst
                        29commercial Level 2

                        We have built a business around this platform, with over 50 sites hosted and managed. W chose Adobe because we felt it to be a stable and reliable platform, with professional support. This announcement is both shocking and devastating to our company and employees. Perhaps it is our fault for putting our eggs in one basket, but we thought the basket we chose would not fall apart. What will happen to our business next when they discontinue Photoshop, Illustrator, Indesign? We have made a huge investment in Adobe for over 30 years. They called us partners. This is no way to treat loyal customers, much less partners. Much more will be said on this devistating betrayal. For now, I have to focus on saving our business and our employees' jobs.

                         

                        Lesson learned.

                        5 people found this helpful
                        • 9. Re: Adobe announces the End of Life for Business Catalyst
                          AdamjayNZ Level 1

                          Pretty short notice - particularly for those of us who are in the final stages of Dev for large projects... What the heck are we supposed to tell these clients?!

                          3 people found this helpful
                          • 10. Re: Adobe announces the End of Life for Business Catalyst
                            29commercial Level 2

                            I have a meeting is 15 minutes to show a client we site we have developed with custom apps that have taken a tremendous about of work. We were exciting about the demo we are pitching today. Now this. What are we supposed to do? Does anybody think Adobe even cares about the businesses they are affecting with this announcement? What is goint to happen to all of the artist that may their living in Photoshop when the discontinue that product?

                            2 people found this helpful
                            • 11. Re: Adobe announces the End of Life for Business Catalyst
                              AdamjayNZ Level 1

                              I literally have no idea what to do with my business now. Ironically, I always sold the BC platform to clients as reliable, established system that was rock solid....

                              5 people found this helpful
                              • 12. Re: Adobe announces the End of Life for Business Catalyst
                                MagdaN Adobe Employee

                                Hi Neil,

                                 

                                Our official announcement came today for everyone, we did not issue any notification on Sunday.

                                 

                                The emails are currently being sent, and all partners with at least one active paid website or one active trial will receive this information.

                                 

                                Magda

                                • 14. Re: Adobe announces the End of Life for Business Catalyst
                                  MagdaN Adobe Employee

                                  Hi Claudia,

                                   

                                  At the time of your inquiry the information provided by my colleague from support was correct and he had no knowledge of any other official announcement.

                                   

                                  Magda

                                  • 15. Re: Adobe announces the End of Life for Business Catalyst
                                    29commercial Level 2

                                    Magda,

                                    Is there at least an explanation as to why they are doing this? Is there any comment as to whether any consideration was given to those of us who earn our livelihood on the platform?

                                     

                                    We will all appreciate a little transparency here.

                                     

                                    Joe

                                    1 person found this helpful
                                    • 16. Re: Adobe announces the End of Life for Business Catalyst
                                      MagdaN Adobe Employee

                                      Hi Joe,


                                      I can assure you that this decision was not taken lightly, and that every possible avenue was considered before reaching this end. I cannot comment on the business reasoning behind the EOL decision, but I can assure you that the BC team will do everything in our power to help with this difficult transition.

                                       

                                      Magda

                                      • 17. Re: Adobe announces the End of Life for Business Catalyst
                                        Kristen Szy Level 1

                                        I am with everyone else when I say wow! I have never been more disappointed and upset, I feel a huge pit in my stomach because of this announcement.

                                        My life is on the line because of a 'big wig's' decision in an ivory tower somewhere to close BC, not fair!

                                         

                                        In even thinking about the costs that I am going to have to fork out to migrate my 40+ websites, ecommerce sites, custom developed sites to another platform is mind-boggling! I bought into BC in the beginning thinking that I had found a great all-in-one system that would be a reliable solution for me because it was an Adobe product! So much for that! Now I will be spending my time and my team's time for the next year moving all of these sites without making ANY income, because I surely cannot charge my clients for this Adobe mistake, I honestly don't know how I am going to do it (the pit in my stomach is growing by the hour)!

                                         

                                        So upset to even express all of my thoughts!!

                                        6 people found this helpful
                                        • 18. Re: Adobe announces the End of Life for Business Catalyst
                                          nova cvmweb Level 2

                                          OMG!!! You literally killed agencies who brought all their clients to BC because of the Adobe name behind! I want to see how Brent Weaver, Liam Dilley and other big shots in the community will react now?

                                          BC TEAM! You dragged us down with you like the TITANIC...

                                          I want to see all paid partners cancel their Creative Cloud rip off subscription!

                                          $1999 for lifetime membership?! You are a joke!

                                          Thanks for nothing!

                                           

                                          7 people found this helpful
                                          • 19. Re: Adobe announces the End of Life for Business Catalyst
                                            Gremmie Level 1

                                            This announcment puts people out of work. It damages reputations. It destroys countless hours of effort. What a failure of leadership. What a slap in the face of “partners”. What a typical Adobe thing to do. “sorry “ is just not going to cut it. You owe people real explanations of why this is being done and why not selling BC. At least let us know why this idiotic decision was made so we could comprehend it. Otherwise you leave us with just thinking Adobe is a bad partner and dishonest business.

                                            8 people found this helpful
                                            • 20. Re: Adobe announces the End of Life for Business Catalyst
                                              Abambo Adobe Community Professional

                                              Business decisions. Products that do not get over some magic line or are declining or do not get the customer support Adobe expects are vowed to disappear. Happened all the time and will happen all the time.

                                               

                                              But it's a real and serious problem to all the customers that build a business model on this.

                                              • 21. Re: Adobe announces the End of Life for Business Catalyst
                                                29commercial Level 2

                                                That's great to hear. Some financial assistance will be much appreciated as we have to transition over 50 sites, some of which are very complex, to another platform without the ability to charge our clients for the work involved. We are a company of less than $1M in sales, and expect this decision will cost us as much as $250,000 or 25% of our annual gross income, not to mention the time we will have to spend doing this transition for free rather than billable work. Having not taken the impact to us so called "partners" lightly, the effect of keeping the platform running for Adobe must have been deemed to be a significant risk to Adobe's core business. Other products must be being evaluated the same way. Adobe surely must have made some resources available for those who will be financially devastated by this decision. I hope that someday Adobe will be able to tell us why they did this. That would go a long way to help retain some confidence that the same decision will not be made about the other Adobe products we currently rely on. We will all certainly be looking for alternative products as "plan B" , just in case this happens again.

                                                5 people found this helpful
                                                • 22. Re: Adobe announces the End of Life for Business Catalyst
                                                  CmonGo Level 1

                                                  I echo your sentiment and am in the same boat.  Magda, I just pitched a client on the benefits of migrating from WordPress to BC and how it is backed by Adobe. I even had them sign an  agreement and now this communicated like this? And your recommendation is open source and Godaddy?!?  I’ve Been a loyal Adobe products fan for over 20 years and even teach it at a college here and as a course leader.  This as put such a sour taste  in my mouth that short of cutting me a cheque for over 50K for Business losses this year I will do all in my power to migrate to something else,  yes that means the Adobe Creative Suite too.  I will be recommending other software for my students as well.   This is a PR blunder that will have long lasting ripple effects with this guy I tell you.

                                                  5 people found this helpful
                                                  • 23. Re: Adobe announces the End of Life for Business Catalyst
                                                    29commercial Level 2

                                                    I agree... I also teach a local Adobe products course. Makes me look stupid for investing so much time and money into such an unstable company. I have been an sales agent for Adobe for many years, and will have to somehow find a way to salvage my reputation. Adobe may be able to 'ride out" bad press, and even bad business decisions. I don't believe I can.

                                                    4 people found this helpful
                                                    • 24. Re: Adobe announces the End of Life for Business Catalyst
                                                      MagdaN Adobe Employee

                                                      Hi Gilles,

                                                       

                                                      We do not make any official recommendations for migration, precisely because there is no one solution that would fit all sites. We provided a very simple tutorial on migrating to GoDaddy for very basic websites, because we have a lot of low end websites with less experienced partners who could benefit from a very simple solution.

                                                       

                                                      This is not however a blanket recommendation for all sites, as we are well aware that this will not be feasible for the more advanced plans.

                                                      • 25. Re: Adobe announces the End of Life for Business Catalyst
                                                        spreadman Level 1

                                                        Can't say I'm surprised.

                                                         

                                                        Migration/redevelopment is going to take a lot of time and money for many us.

                                                         

                                                        How about a goodwill gesture like no longer charging us?

                                                        4 people found this helpful
                                                        • 26. Re: Adobe announces the End of Life for Business Catalyst
                                                          Neil Eisenberg Level 2

                                                          Magda, the date on your post, in my part of the world was the 25th when I first looked at it.  But thats even WORSE.  No, I have not received ANY notification from Adobe and I have currently 30 paid sites, and more in development.   I get it that you are also out of a job, and Im sorry, but I am out of BUSINESS.  I know we are only being told the bare minimum, and the extent of this horrific decision in only just starting to be known.  Shame on you all.  Im sick about this and it couldn't have been handled worse.   I have literally HOURS to develop a strategy for contacting all my clients before they find out through the grapevine or online.   the Facebook community has been more forthcoming than Adobe itself.   You killed a perfectly viable product and ongoing revenue stream and destroyed peoples' livelihoods, with literally no notice.   Spin it how you like, but its wrong.

                                                          2 people found this helpful
                                                          • 27. Re: Adobe announces the End of Life for Business Catalyst
                                                            Neil Eisenberg Level 2

                                                            And really, the ONLY person who has put themselves out there in terms of answering ANY questions, is unable to answer them.  Great.

                                                            1 person found this helpful
                                                            • 28. Re: Adobe announces the End of Life for Business Catalyst
                                                              nova cvmweb Level 2

                                                              HOW ABOUT ADOBE REIMBURSE ALL PAID PARTNERS IN THE VALUE OF $1999 or GIVE US A VOUCHER THAT WE CAN USE TOWARD PAYING FOR CREATIVE CLOUD???

                                                              4 people found this helpful
                                                              • 29. Re: Adobe announces the End of Life for Business Catalyst
                                                                WGIT1 Level 1

                                                                Magda please pass along...or suggest how I could.

                                                                 

                                                                Dear Mr. Narayan:

                                                                 

                                                                Please reconsider your decision to end the life cycle of Adobe Business Catalyst.  BC is a strong community of thousands of small web designers and developers, that helps enable tens of thousands of small businesses transform and innovate to compete against larger companies all around the world.  In addition, thousands of non-profits rely on BC to raise millions in donations using BC.

                                                                 

                                                                You have a product that can easily compete against Hubspot and Shopify in the non AEM market.  Yes Adobe's stock price has done well and I am sure your shareholder's are happy, but this seems to be an area Adobe continues to neglect. 

                                                                4 people found this helpful
                                                                • 30. Re: Adobe announces the End of Life for Business Catalyst
                                                                  valxrousse Level 1

                                                                  Bonjour, je me retrouve comme vous tous à finaliser des sites avec Adobe Muse, ou à signer des contrats pour d'autres sites en ayant convaincu mes clients que réellement Adode était un "partenaire" sans faille, en perpétuel recherche/développement et que ça fait 25 ans que j'en utilise les outils. Cette annonce est dévastatrice et décrédibilise la société ADOBE à mes yeux, de façon définitive. C'est irresponsable vis à vis des utilisateurs. Le comble c'est qu'aujourd'hui encore vous pouvez vous abonner à Adobe Muse sur le site d'Adobe ! Incroyable non ? Un scandale !

                                                                  Si quelqu'un trouve une solution qu'il le fasse paraitre.

                                                                  1 person found this helpful
                                                                  • 31. Re: Adobe announces the End of Life for Business Catalyst
                                                                    davepykeSV Level 1

                                                                    I'm not surprised.

                                                                     

                                                                    As a 30+ year Adobe Product user (anyone remember Illustrator '88?) this product has never lived up to the caliber of the Adobe line of simplicity and ease of use. Very clunky. I've had to create lots of workarounds. Especially on implementation of Muse to BC. I will happily move my clients to another platform.

                                                                     

                                                                    I understand all the complaints on the comments. I really do, and I myself have clients on this platform. But they depend on me to make their system work. And I'll continue to do that.

                                                                     

                                                                    I have ONE REQUEST: FOCUS ON MUSE. PLEASE! - All of us that are designers love it. Integrate more features. Give us more inbrowser editing capabilities. Don't force us to use Wordpress. (Yuck!)

                                                                     

                                                                    Remember this: Long time Adobe product users (Like me) are loyal, and want the continued quality products that we know you can deliver. Do your DUE DILIGENCE next time. BC was a great idea but the deliverables were not there.

                                                                     

                                                                    Thanks!

                                                                    • 32. Re: Adobe announces the End of Life for Business Catalyst
                                                                      MagdaN Adobe Employee

                                                                      David, I am sorry to say, but Muse is also announcing today that they are EOL. Product Announcement

                                                                      • 33. Re: Adobe announces the End of Life for Business Catalyst
                                                                        davepykeSV Level 1

                                                                        Noooooo!!!! Argh. So is the future of web design in new programs? Dreamweaver? Spark? XD?

                                                                        • 34. Re: Adobe announces the End of Life for Business Catalyst
                                                                          chogoleff Level 1

                                                                          this is ultra bad news, I did rely on Adobe for many years, I just feel that Adobe don't care about us, especially now when everything online, it's like cutting the tree, I can't believe it, for me it's like saying Photoshop or Adobe Creative Cloud will be discontinued. It's sounds exactly same. Imaging how people would feel about it. I don't trust Adobe, don't trust their management, I understand that you don't care about people, but that's it. Hope someone will developed something reliable software and platform.

                                                                          1 person found this helpful
                                                                          • 35. Re: Adobe announces the End of Life for Business Catalyst
                                                                            spreadman Level 1

                                                                            Is there an explanation as to why Bc will be killed rather than sold?

                                                                            1 person found this helpful
                                                                            • 36. Re: Adobe announces the End of Life for Business Catalyst
                                                                              MagdaN Adobe Employee

                                                                              Hi Francis, I am afraid we cannot go into the details of this business decision.

                                                                              • 37. Re: Adobe announces the End of Life for Business Catalyst
                                                                                A3_Aaron Level 1

                                                                                Magda, will there be an email sent to our customers (admin emails) regarding the EOL of BC? or is it just being broadcast to us partners only and probably going viral via Social Media? Just need to arm ourselves so we get to our customers before they here about it first.

                                                                                • 38. Re: Adobe announces the End of Life for Business Catalyst
                                                                                  ShannonLeighL Level 1

                                                                                  Will an enterprise version or some sort of version that we can install on our servers be released so that we can responsibly migrate customers?

                                                                                  • 39. Re: Adobe announces the End of Life for Business Catalyst
                                                                                    MagdaN Adobe Employee

                                                                                    Hi Aaron,

                                                                                     

                                                                                    At this time we are only notifying partners, but we will progressively move towards announcing this to everyone. The timeline should be of about 30 days before an announcement goes out to customers, with the following selections as we progress:

                                                                                    1. Partners only - March 26th
                                                                                    2. Customers with a direct paying relationship with Adobe - TBD probably around 30 days from now
                                                                                    3. All customers - main users on the site - TBD
                                                                                    4. All partner users - TBD
                                                                                    5. All site users via email as well as in admin notifications.

                                                                                     

                                                                                    We have a contractual relationship with customers who pay the bill directly, so they will be the first to be notified after the partners.

                                                                                    Magda

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