1 Reply Latest reply on May 3, 2018 11:51 PM by Adorobat

    Printer Issue with Word 2016

    SPSearch HR

      When I want to print a Word document from Word 2016 I see Adobe PDF showing as the default printer.  I can use my default printer with all other apps. In my default settings, my printer show as the default device. In Word, when I change the printer from Adobe, Word is then unable to locate my printer. The following error box comes up. I have uninstalled and reinstalled MS Office and the problem continues.

       

      This error can appear if a default printer has not been designated or if the application is unable to locate an existing default printer. To correct this problem, try one of the following in Microsoft Windows:

       

      If a printer or printer settings are not available after you click the File tab, and then click Print, add a printer.

      If the application cannot find an existing printer that is already installed, set the printer as the default printer.

      If a default printer is installed but the application is unable to use it, uninstall the printer driver, and then install the latest version of the printer driver.

      If the printer is on a print server, make sure the printer is available, the network is functioning, the server is not stalled, the printer is not out of paper, or the printer is not suspended by the administrator. Printing issues associated with a network printer are best handled by your local network administrator.

      For more information about setting up and troubleshooting printer connections, see Windows Help and Support. (Click the Start button, and then click Help and Support.)