13 Replies Latest reply on Mar 29, 2018 8:21 AM by Just Shoot Me

    lightroom CC is not recognizing EHD photos

    schlo4

      Why will lightroom suddenly not recognize my EHD photos that were originally imported to lightroom from my camera card and then after editing in lightroom the photos were exported as a jpg to my EHD. All of the photos show up under the "Catalog" folder "All Photographs" but I do not see them under the "files" location for the EHD showing.  I use the monthly paid subscription service and am able to open these same photos from my EHD in photoshop and in Windows photo gallery.

        • 1. Re: lightroom CC is not recognizing EHD photos
          Just Shoot Me Adobe Community Professional

          What do you mean by "Under the "files" location for the EHD".

           

          What kind of computer are you using?

          Is the EHD seen in the File Manager for the OS you are using?

           

          Please post a screen shot of the full LR Library module window.

          • 2. Re: lightroom CC is not recognizing EHD photos
            dj_paige Level 10

            Are you talking about Lightroom Classic CC or Lightroom CC or something else? Please state the EXACT VERSION NUMBER of your Lightroom (do not use words like "up-to-date" or "current", we need the version NUMBER).

             

            and then after editing in lightroom the photos were exported as a jpg to my EHD

             

            In general, Lightroom will not recognize exported photos; so you'd have to import these exported photos to get Lightroom to recognize them; or next time you can select the option when you do the export to include the exported photos in your catalog. (perhaps this option got accidentally unchecked?)

            • 3. Re: lightroom CC is not recognizing EHD photos
              schlo4 Level 1

              I am using Windows 7 and Lightroom CC (classic) 2015

               

              Here is a screenshot showing the lightroom "Catalog" and all pictures that i have stored on my EHD.

               

              Note you only see a couple of folders (2017 & 2018) with a few pictures in them listed under my Passport G (WD Passport). I have previously imported many pictures from my camera card into lightroom, performed my eidts in lightroom and then saved them as a jpg on my hardrive using the Ctrl + shift + E function. I have always been able to see these photos in folders and able to open them again in lightroom as wanted. You also can see another list of files from another WD Passport EHD that i do not have coneected at this time. when i plug this in all these photos are present.

               

              So i do not understand your reply to me. thanks for your patience i am an amateur user.

              • 4. Re: lightroom CC is not recognizing EHD photos
                JimHess Adobe Community Professional & MVP

                A lot depends on how you configured the export. One of the options is to add the exported images to the catalog. If you chose that option then the exported images will be listed in the catalog. Otherwise, they will be in the folder that you chose but will not be shown in Lightroom. I normally only keep my master images in Lightroom and don't worry about keeping track of exported copies in the catalog.

                • 5. Re: lightroom CC is not recognizing EHD photos
                  schlo4 Level 1

                  ok, I guess I am still not communicating correctly - I think what I am meaning to say is that when I import my photos from my camera card using lightroom typically they are converted from NEF files to DNG files which I send to my EHD and those are what I see in the files in lightroom typically. Those have all been there in the past, but now are gone for this particular EHD with the exception of those that are appearing in the screen shot I sent (folders 2017 and 2018). When I go to my actual EHD and look for all of the missing folders and those I expect to see in lightroom, all of the NEF and XMP files for all of these photos are present, along with any jpg edits i had performed on them.

                   

                  Hope this makes better sense!

                  • 6. Re: lightroom CC is not recognizing EHD photos
                    Just Shoot Me Adobe Community Professional

                    All the folder on your I: drive are showing as missing.

                    Open the File Manager for Windows, File Explorer, and see if the I drive is showing up and that it has the same drive letter, the letter I ( i ).

                     

                    If it isn't showing up in File Explorer then it could have failed. If it is showing up but has a different drive letter then you will need to change the drive letter so it shows up as drive I.

                    • 7. Re: lightroom CC is not recognizing EHD photos
                      schlo4 Level 1

                      That's because i did not have that EHD plugged in - I do now and all of those pictures are showing. here is a new screenshot. i have 2 EHD - the newer one "H" is the one lightroom is not recognizing.

                       

                      • 8. Re: lightroom CC is not recognizing EHD photos
                        Just Shoot Me Adobe Community Professional

                        I'm sorry what do you mean by the H drive is not showing up? It is right there above the I drive.

                         

                        Do you mean when you try to import images from it, it is not showing up in the import dialog windows Source section?

                        • 9. Re: lightroom CC is not recognizing EHD photos
                          Just Shoot Me Adobe Community Professional

                          Ok this is after you Export some images and Save them on the H: external drive.

                           

                          You need to click the Export button and expand the export dialog as large as you can and post a screen shot of it. Like this.

                           

                          Export Dialog Full Screen 1.PNG

                           

                          I suspect you don't have the option checked to Add to This Catalog. It is in the Export Location section right at the top of the export dialog window.

                          Also in that dialog window check where exactly your exports are going.

                          • 10. Re: lightroom CC is not recognizing EHD photos
                            schlo4 Level 1

                            I have found the missing files and have the issue corrected - thanks for all of your input!!

                            • 11. Re: lightroom CC is not recognizing EHD photos
                              Just Shoot Me Adobe Community Professional

                              Would you mind explaining where and how you found them?

                              • 12. Re: lightroom CC is not recognizing EHD photos
                                schlo4 Level 1

                                they were showing up as unrecognized under a different named EHD i had used in the past and which i hadn't noticed