8 Replies Latest reply on Mar 29, 2018 9:46 PM by ianmao

    Lightroom 7.2 crash

    ianmao Level 1

      Someone can tell me the crash reason with the following log?

       

      <?xml version="1.0"?>

      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

      <crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Lightroom Classic" applicationVersion="7.2" build="[1156743]">

      <time year="2018" month="3" day="29" hour="16" minute="37" second="45"/>

      <user guid="e4bcb847-b088-4c8e-b363-9f5dd736de2c"/>

      <system platform="Windows 10 Pro" osversion="10.0" osbuild="16299" applicationlanguage="en-us" userlanguage="it-IT" oslanguage="it-IT" ram="16326" machine="Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="3991 MHz"/>

      <crash exception="EXCEPTION_IN_PAGE_ERROR" instruction="0x00007FFA0410AE30">

      <backtrace crashedThread="0">

      <thread index="0">

      <stackStatement index="0" address="0x00007FFA0410AE30" symbolname="SHA256_Update"/>

      <stackStatement index="1" address="0x00007FFA0410AD37" symbolname="SHA256_Update"/>

      <stackStatement index="2" address="0x00007FFA042ECBF4" symbolname="getKSData_imp_ClassDesc"/>

      <stackStatement index="3" address="0x00007FFA0A5A35AC" symbolname="lua_getstack"/>

      <stackStatement index="4" address="0x00007FFA0A5C2157" symbolname="luaopen_table"/>

      <stackStatement index="5" address="0x00007FFA0A5A4361" symbolname="lua_resume"/>

      <stackStatement index="6" address="0x00007FFA0A5D5CB2" symbolname="AgThrowProgramError"/>

      <stackStatement index="7" address="0x00007FFA0A5A440E" symbolname="lua_resume"/>

      <stackStatement index="8" address="0x00007FFA0A598223" symbolname="luaopen_base"/>

      <stackStatement index="9" address="0x00007FFA0A5A35AC" symbolname="lua_getstack"/>

      <stackStatement index="10" address="0x00007FFA0A5C2157" symbolname="luaopen_table"/>

      <stackStatement index="11" address="0x00007FFA0A5A4361" symbolname="lua_resume"/>

      <stackStatement index="12" address="0x00007FFA0A5D5CB2" symbolname="AgThrowProgramError"/>

      <stackStatement index="13" address="0x00007FFA0A5A440E" symbolname="lua_resume"/>

      <stackStatement index="14" address="0x00007FFA0A598223" symbolname="luaopen_base"/>

      <stackStatement index="15" address="0x00007FFA0A5A35AC" symbolname="lua_getstack"/>

      <stackStatement index="16" address="0x00007FFA0A5C2157" symbolname="luaopen_table"/>

      <stackStatement index="17" address="0x00007FFA0A5A4361" symbolname="lua_resume"/>

      <stackStatement index="18" address="0x00007FFA0A5D5CB2" symbolname="AgThrowProgramError"/>

      <stackStatement index="19" address="0x00007FFA0A5A440E" symbolname="lua_resume"/>

      <stackStatement index="20" address="0x00007FFA0A598223" symbolname="luaopen_base"/>

      <stackStatement index="21" address="0x00007FFA0A5A35AC" symbolname="lua_getstack"/>

      <stackStatement index="22" address="0x00007FFA0A5C2157" symbolname="luaopen_table"/>

      <stackStatement index="23" address="0x00007FFA0A5A4361" symbolname="lua_resume"/>

      <stackStatement index="24" address="0x00007FFA0A5E0187" symbolname="AgLua_callWithAutoReleasePool"/>

      <stackStatement index="25" address="0x00007FFA0A5A35AC" symbolname="lua_getstack"/>

      <stackStatement index="26" address="0x00007FFA0A5C2157" symbolname="luaopen_table"/>

      <stackStatement index="27" address="0x00007FFA0A5A4361" symbolname="lua_resume"/>

      <stackStatement index="28" address="0x00007FFA0A5D5CB2" symbolname="AgThrowProgramError"/>

      <stackStatement index="29" address="0x00007FFA0A5A440E" symbolname="lua_resume"/>

      <stackStatement index="30" address="0x00007FFA0A593A10" symbolname="lua_pcall"/>

      <stackStatement index="31" address="0x00007FFA04A74B32" symbolname="AgMainThreadAction_trigger"/>

      <stackStatement index="32" address="0x00007FFA2D431FE4" symbolname="BaseThreadInitThunk"/>

      <stackStatement index="33" address="0x00007FFA2E52EFC1" symbolname="RtlUserThreadStart"/>

      </thread>

      </backtrace>

      <registerSet>

      <register name="RAX" value="0x00000000000024FD"/>

      <register name="RBX" value="0x00000000615DC53F"/>

      <register name="RCX" value="0x000000005ACC81D0"/>

      <register name="RDX" value="0x0000000106486000"/>

      <register name="RSI" value="0x0000000004B79CF3"/>

      <register name="RDI" value="0x00000000FCC16E88"/>

      <register name="RSP" value="0x000000001EECEDF0"/>

      <register name="RBP" value="0x000000001EECEE79"/>

      <register name="RIP" value="0x00007FFA0410AE30"/>

      <register name="EFL" value="0x0000000000010202"/>

      <register name="LastExceptionToRip" value="0x0000000000000000"/>

      <register name="LastExceptionFromRip" value="0x0000000000000000"/>

      </registerSet>

       

       

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