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Hello,
since installing Adobe Acrobat DC pro, I have random " does not respond" notifications, these solve their selves in seconds/minutes.
version installed = 18.011.20038
computer info
Hewlett-Packard / ProBook 650 G2
intel Core i5-6200U 2.30GHz
8 GB
Windows 10 Pro build 10.0.16299
it's realy random , but mostly when selecting "save as"
done already
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Hello Anne-laureb,
We apologize for the inconvenience caused, as per the description above, Acrobat Pro DC version 18.011.20038 is freezing when using Save As option, Is that correct?
Try resetting the Acrobat preferences once and see if this brings any difference, to reset the preferences, please refer to How to reset Acrobat Preference settings to default.
If the issue persists, please create a test user profile with full admin rights and try with Acrobat.
The record shows that you are subscribed to Acrobat Pro DC Team subscription if you still face issues with Acrobat, please contact the Adobe technical support team through Contact Customer Care so that they can schedule a remote session with the computer on which you are facing the issue and can assist you further.
I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.
Let us know how it goes and share your findings.
Regards,
Anand Sri.
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This is still a problem in all versions of Acrobat running on Windows.
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