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If you installed Lightroom 6 and entered the serial number and everything seemed to go okay, you're probably double-clicking on the wrong shortcut. The shortcuts are the same, and installing Lightroom 6 isn't going to replace the old version. You might have to go to the program files folder and find the program file for Lightroom 6 and create a shortcut for the desktop.
Hi, I installed lightroom 6 but it did not ask for a serial number, instead I just got Lightroom CC.
I already pay 12.49 euros a month on a CC plan. Could it be that lightroom is part of that plan and that I just wasted €79 euro trying to buy the upgrade?
I recall at time when I bought LR 5 outright with no CC plan. Later on to get PS I subscribed to the CC plan, perhaps this is the reason?
Thank you for your reply.
1 person found this helpful
Enter the serial number via these instructionshttps://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom -6.html