17 Replies Latest reply on Apr 16, 2018 10:43 AM by kulpreet singh

    MOGRT Problems

    loose leaf paper

      I downloaded what I thought would be a pretty straightforward MOGRT...just a chalkboard animation (File 181063956).  It's causing many problems.  I have an iMac with 16GB of RAM and a TB in free space.  Running Premiere 12.0.1. 

       

      1) When i want to play back in realtime, the render takes over 10 minutes to simply watch 210 frames/6 seconds of footage.  When I use one of your competitors templates in After Effects, they render in seconds.  This is not a problem with my machine.  Exporting also takes forever.

       

      2) If my text contains anything more than the 9 characters that are default (Main Text), it gets cut off.  Even when I shrink the font.

       

      3) When I first tried a MOGRT after seeing them at Max, I wasn't able to change the font on a free one.  I paid $20 for this and still can't edit the font.

       

      Can someone help me with this?  I purchased thinking it would be very simple like the templates on Videoblocks and Pond5.

       

      Thanks

       

      Screen Shot 2018-03-30 at 2.45.29 PM.png