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The AAM should be updated and that doesn't need any special permissions.
Then try Help > Updates to get CS5 from the base 12.0.0 to 12.0.4 which is to fix print bugs.
Hi, thanks for the reply. Part one went well, but on installing, I got the following error message regarding most of the Adobe products:
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207