over the last two years I was very lucky and had Adobe Premiere Pro subscription.
I had to change my priority and I had to change my plan. Everything went well and whole process was very easy.
Now again I'm happy that I have a chance to enjoy different plan which is
Apologise for grammar but English is my second language and I didn't master it yet but I'm working on it
Take a look here
If that doesn't resolve the issue try uninstalling the Creative Cloud app
Download it again and reinstall