Lightrom Classic freezes after 5-10 minutes, Why?

[Charlie Bassett]

Every time I start working on Lightroom Classic after about 5-10 minutes Lightroom freezes up and the metadata does not change or show up  when I change to another picture. I have to shut it down and start over. I was told it was not enough disk free space but when I get a new bigger HD for my computer and a new Bigger HD to store my pictures on it has not changed. Very frustrating and very,very slow. It stops working.

Charlie

[F. McLion]

Please tell us your exact version (numbers, not latest or alike) of LR as well as your OS.

[Charlie Bassett]

Adobe Photoshop Lightroom Classic CC

7.2 release, Camera Raw 10.2

Windows edition

Windows 10 Pro

OS Build 16299.309

I hope this is what you need.

Charlie

[dj_paige]

I was told it was not enough disk free space but when I get a new bigger HD for my computer and a new Bigger HD to store my pictures on it has not changed.

May I ask who told you this, and why did they tell you this?

Normally, if you are low on disk space, you will see an error message indicating that you are low on disk space. Did this happen?

You might want to try deleting your preference file. Preference file and other file locations | Lightroom Classic CC and Lightroom 6

[Charlie Bassett]

A person name DdeGannes. But now that I have new drives I move on form

that and I still have problems. Is there a specific # for my Lightroom

or did give you what you needed. If there is a different # how do I find

it? What does deleting the preference file do and why?

[dj_paige]

charandbas  wrote

A person name DdeGannes. But now that I have new drives I move on form

that and I still have problems.

Are you sure he didn't recommend you increase the MEMORY in your computer?

[Charlie Bassett]

Would this information be helpful?

Charlie

Lightroom Classic version: 7.2

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.16299

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 1.5 GHz

Built-in memory: 8123.5 MB

Real memory available to Lightroom: 8123.5 MB

Real memory used by Lightroom: 696.6 MB (8.5%)

Virtual memory used by Lightroom: 710.0 MB

GDI objects count: 597

USER objects count: 1879

Process handles count: 1404

Memory cache size: 454.5MB

Internal Camera Raw revision: 894

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 181MB / 4061MB (4%)

Camera Raw real memory: 181MB / 8123MB (2%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,

External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

OpenGL: Quadro FX 880M/PCIe/SSE2

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3.0

Renderer: Quadro FX 880M/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

Total Video Memory: 1024 MB

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) ColorChecker Passport

4) DxO OpticsPro 10

5) DxO OpticsPro 10 Importer

6) DxO PhotoLab

7) DxO PhotoLab Importer

8) Export to Photomatix Pro

9) Facebook

10) Flickr

11) HDR Efex Pro 2

12) Nikon Tether Plugin

13) ON1 Photo RAW 2018

14) ON1 Resize 10

15) ON1 Resize 2018

[Todd Shaner]

You've got a lot of plugins installed and only 8 GB of memory. Try disabling all of your plugins as outlined at the below link, close all applications, shutdown and restart your system, and try editing in LR again with no other applications open.

Troubleshoot Adobe Lightroom problems, issues, or bugs

[Charlie Bassett · Accepted solution]

I down loaded the new update and now I have no issues with Lightroom.

I worked in the Library Module and the Develop Module and I have no Issues.

I have backed up my catalog and that worked fine.

Thank you for the help.

Problem solved.

Charlie