12 Replies Latest reply on May 14, 2018 3:00 PM by Kevin-Monahan

    Premiere CC Stuck After Splash Screen

    csaylor

      Hello all,

       

      I just installed Premiere Pro CC on my computer and launched the program for the first time. The splash screen appears as it should, but then disappears and is replaced by a window stating that it is "Scanning Audio Plug-ins." This window gets stuck at 0% and will not progress. If I click "Cancel," it crashes my computer. I have to force quit the program to avoid this outcome.

       

      Other CC programs work correctly on my computer. Premiere is the only one that seems to have issues.

       

      Thank you in advance.

       

      Scanning Audio Plug-ins.png

       

      MacBook Pro Mid 2014

      macOS 10.12.6

      2.6 GHz i5