13 Replies Latest reply on Apr 4, 2018 10:04 AM by mike@m2c

    H.264 in After Effects H.264

    mike@m2c Level 1

      In After Effects version 15.1, Quicktime H.264 codec is missing and according to Adobe as of this version it is no longer support H.624 on Windows. Does anyone have a way around this? The TV stations we sends spots to REQUIRE Quicktime H.264.  

        • 1. Re: H.264 in After Effects H.264
          Kyle Hamrick Adobe Community Professional

          Try sending it through Media Encoder. Has always been superior for H264 encoding anyway.

          • 2. Re: H.264 in After Effects H.264
            mike@m2c Level 1

            IT has to be Quitcktime (.mov) not regular H.264 (.mp4)

            • 3. Re: H.264 in After Effects H.264
              sequence W4 Level 1

              I have this same problem since update morning 040418 and Media Encoder won't launch... nightmare!

              • 4. Re: H.264 in After Effects H.264
                Rick Gerard Adobe Community Professional & MVP

                mike@m2c  wrote

                 

                IT has to be Quitcktime (.mov) not regular H.264 (.mp4)

                That is nonsense. Apple does not support H.264 encoding, it never worked well and never was stable and predictable. If some client is demanding an h.264 file in a QT container they need to do some research. If some software will only playback h.264 QT movies then it is highly unusual and should not be used in any process that requires dependable performance.

                • 5. Re: H.264 in After Effects H.264
                  mike@m2c Level 1

                  We use a custom program that was designed to encode QT H.264 mov files to the specific format the TV stations need. We push out around 50 spots a week, to five different broadcast stations, so you can see we this disrupts the system.

                  • 6. Re: H.264 in After Effects H.264
                    Rick Gerard Adobe Community Professional & MVP

                    I would look for a different program to process your files. QT h.264 never worked well. You are heading down a dead-end road.

                     

                    Compressed formats are never a good idea for production masters. Color and motion artifacts quickly turn into big problems. You cannot produce the highest quality product if you start with a compressed file. Your rendered masters should be visually lossless and frame based. H.264 is not, never was, and is a very poor choice for a master file. I would be very surprised if your custom program would not accept a frame based visually lossless Quicktime format. H.264 QT is a really bad idea.

                    • 7. Re: H.264 in After Effects H.264
                      Dave LaRonde Level 6

                      mike@m2c  wrote

                       

                      We use a custom program that was designed to encode QT H.264 mov files to the specific format the TV stations need. We push out around 50 spots a week, to five different broadcast stations, so you can see we this disrupts the system.

                       

                      Well, that custom program is getting in the way of efficient distribution.

                       

                      I work at a station.  I understand promos get tagged 6 ways.  I understand you send out 30-80 files a day, perhaps more.  But however many it is, it's a lot.

                       

                      If you want to keep using your current version, you're going to have to adopt a 2-step process.  First step -- render to a lossless codec.  Second step -- use some other custom program to encode to your delivery standards.

                       

                      Yeah, that's a right royal pain.  If you can't change your delivery standards, your options are very limited.

                      • 8. Re: H.264 in After Effects H.264
                        mike@m2c Level 1

                        There arent any commercial programs that do this in existence. We hired  a freelance software engineer and had this custom developed. It converters each video file for each station and auto uploaded it by auto filling all the website info. This took years to develop not something that can change in a day. The program isnt even fully complete we are still working on the last station. Our client relies on this because big companies like Extreme Reach that do this stuff with their own proprietary system charge more and have specific deadlines that our clients cant meet.

                         

                        The mostly annoying part is that Adobe gave no warning that this was going to happen all of a sudden. There was no pop-ups in version 15.0 that said hey legacy codecs are being disabled in the next update. 2 years ago they mentioned the whole quick time for windows security thing but since then they have continued legacy codec support so there was no reason to change.

                        • 9. Re: H.264 in After Effects H.264
                          mike@m2c Level 1

                          Our solution is the reinstall AE CC 15.0 and not update it.

                          • 10. Re: H.264 in After Effects H.264
                            Dave LaRonde Level 6

                            Your options are limited to ONE:  Revert to an earlier AE version that could do this.  Dedicate a machine to do this for efficiency's sake.  Render 'em out lossless on current versions, and send 'em to the machine with the earlier version for batch transcoding.

                             

                            Sorry, but that's life.

                            1 person found this helpful
                            • 11. Re: H.264 in After Effects H.264
                              sequence W4 Level 1

                              I agree with Mike, some warning would have saved me a lot of money today. We have reinstalled old versions of After Effects, Premiere and Media Encoder on all our machines. We have 10 years of H264 legacy projects we need to be able to access. Also a lot of stock footage we buy from Getty and Shutterstock is H264 and PNG.

                               

                              Maybe we will look at upgrading our Macs so that we can run the latest Adobe software updates

                               

                              A nightmare day for us all.

                              • 12. Re: H.264 in After Effects H.264
                                Kyle Hamrick Adobe Community Professional

                                I'm sorry for the headache you've encountered, but they *do* put out a pretty exhaustive list of the things changing (good or bad) from version to version. They don't just throw this stuff out there with "no warnings," as you put it. If you have workflows you believe may be impacted by an update, it's your responsibility to check that before updating.

                                New features summary | April 2018 release of After Effects CC

                                Dropped support for Quicktime 7 era formats and codecs

                                 

                                Also, not that it really matters, but I suspect Apple is probably the entity who deserves your ire.

                                • 13. Re: H.264 in After Effects H.264
                                  mike@m2c Level 1

                                  Yeah Apple is the big issue. By stooping support of Quicktime for Windows they open the door for this headache. I talked with friends in the industry an they are mostly using macs. The few that use PCs are using PC for 3d stuff but Macs for compositing and final output. We dont have the luxury of having both Os's and we need PC's accessibility to more GPU options for graphic intensive projects, so buying a Mac just isnt an option and a Hackintosh is not  a reliable option.