• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop CC 2018, "freeze Crash" on Selection Tool/Lasso Tool

Community Beginner ,
Apr 04, 2018 Apr 04, 2018

Copy link to clipboard

Copied

Hi Adobe,

Before my computer started lagging with photoshop CC (see my other post Photoshop CC 2018 unusably slow, brush lagging, Windows 10 ), it had and still has a crash when I am trying to select things. This crash occurs both before the latest patch and after.

When I use any of the lasso tools to make a selection the program has a tendency to freeze if I click too quickly, and it never recovers. I've waited about 15 minutes and it remained frozen all that time. Not the computer, just photoshop. It's happened to me 6-8 times so far and always happens with the lasso tool/polygonal lasso tool which are what I use. Haven't tried the magnet.

I've learned to always save before using the lasso tool and expect it to crash. To recover I control+alt+delete and close the app.

Any help?

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Apr 05, 2018 Apr 05, 2018

It appears to have been due to my AMD graphics card using a very old version. Updating it seems to have solved the issue.

Votes

Translate

Translate
Adobe
Community Beginner ,
Apr 05, 2018 Apr 05, 2018

Copy link to clipboard

Copied

It appears to have been due to my AMD graphics card using a very old version. Updating it seems to have solved the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 29, 2019 Oct 29, 2019

Copy link to clipboard

Copied

I am having the same issue...  However, my computer uses Intel graphics card (on Windows 10), not AMD.

 

The 'frozen' issue has caused me to restart my Photoshop (2019) several times just to work on a small task.  Is there anyting we can do to resolve this ASAP?  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2020 Jan 23, 2020

Copy link to clipboard

Copied

LATEST

Is anything happening on this? It's REALLY holding me up on my tasks at work!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines