1 Reply Latest reply on Apr 5, 2018 8:17 AM by twaritar3263062

    Account cancellation adobe stock

    robink94264900

      Dear sir/madam,

       

      I recently signed up for a 14 day trial and there wasn't anything said about a yearly contract after these 14 days. However, now I'm being charged 37 euros per month for a year for something I didn't sign up for! I recently found out that I've already paid this amount twice without even knowing it! I'm super frustrated about this and the fact that if I cancel and still have to pay half of it makes it even worse. Through this email I would kindly like to ask you to stop my account and the payment that comes with it.

       

      Please give me a notification when you arranged the cancellation of this contract.

       

      Kind regards,

       

      Robin Koenen