4 Replies Latest reply on Apr 10, 2018 1:09 AM by oskars91517670

    Issue with CS6 unable to use canvas

    oskars91517670

      Hi I'm using CS6 on Windows 10.

       

      As of last night, I'm unable to open a new file/canvas and see the layers. I've tried contacting support but was referred here.

       

      A screenshot of what I mean is attached.

      Screenshot.png

      As you can see, even when I open existing working files, I'm unable to see the layers. I can add layers but won't see it either. Same thing happens when I open a new file (CTRL + New)

       

      I don't know how to troubleshoot or any next steps. Please help advise, thanks!

       

       

      Regards,

       

      Oskar