7 Replies Latest reply on Jun 23, 2018 7:22 PM by stevew41773995

    Update 12.1.0 won't import/export .mp4 or .mov

    henryd19878404

      Since updating to 12.1.0, Premiere Pro has made my work hell.
      It no longer reads some mp4/mov files, instead reading the majority (but not all) as audio files, it also is a hit and miss exporting as it gives me error warning and refuses to export. I've tried deleting Cache Files, didn't work. Reverting premiere back to the last version works but then I cannot open my recent project, if I start over I've lost a day of work, another half a day trying to fix this problem.

      I was excited about the new update, but this has shaken my trust with Adobe.