2 Replies Latest reply on Apr 7, 2018 12:46 PM by bertr53324423

    LR closes down


      Update did not work. LR continues to close down every time I go from "Library" to "Develop"  As soon as I select one photo and then hit "Develop" message says "LR has quit working" and closes down.


      Help Please.



      Lightroom version: 6.14 [ 1149743 ]


      License: Perpetual

      Language setting: en

      Operating system: Windows 10 - Home Premium Edition

      Version: 10.0.16299

      Application architecture: x64

      System architecture: x64

      Logical processor count: 16

      Processor speed: 3.5 GHz

      Built-in memory: 16277.0 MB

      Real memory available to Lightroom: 16277.0 MB

      Real memory used by Lightroom: 879.1 MB (5.4%)

      Virtual memory used by Lightroom: 1199.3 MB

      GDI objects count: 575

      USER objects count: 1826

      Process handles count: 5446

      Memory cache size: 678.6MB / 3838.5MB (17.7%)

      Maximum thread count used by Camera Raw: 9

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 423MB / 8138MB (5%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080, 2) 1680x1050

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No