Adobe Acrobat Pro DC
Continuous Release | Version 2018.011.20038
Default Printer has Letter as default page size
I open an Arch D (24 x 36) PDF
I select Print and the Default printer is selected (Letter size)
If I look at the Page Setup Button and look at page size, it shows the default Letter.
If I click on the Size pull down, it shows page sizes related to that printer correctly.
I select a different printer (WIDE format 36" plotter)
If I look at the Page Setup Button and look at page size, it is still defaulting to Letter (the default for that printer is Arch D 24x36).
If I click on the Size pull down, it shows A4, Letter, Oversize A4, Oversize Letter, and two custom sizes with oversize versions.
At this point the Fit, Actual size, Custom Scale, and Choose paper source by PDF page size, do not work as expected.
Back at the top of the Print Dialog, If I click on Properties button for the Wide format Printer selected,
It opens the Printer Properties Dialog, I then simply click OK
Within 5-10 seconds the Preview changes to show the correct page size
I click on Page Setup Button and look at page size, it now shows default Arch D.
I click on the Size pull down, it now shows all the available sizes for the Wide Format Printer
From my observations it simply looks like the Print Dialog>Page Setup Button is not inheriting printer default page size when/after the printer is changed
This is affecting most of our users in our environment.
Windows 10 Pro - on auto update
Latest HP Designjet Driver
Adobe Acrobat Pro DC on auto update
This issue appeared roughly 1-2 months ago
To add to this, i had a user try this workaround, and even though it shows the PDF on the right size paper and previewing properly in the Print Dialog box, it still prints exactly the way it was shown prior to selecting the Properties Button.
So for now there is no workaround for this issue.