4 Replies Latest reply on May 9, 2018 11:11 AM by melissac30311792

    PDFMaker not working with MS Office after upgrade to Acrobat DC

    melissac30311792

      I just upgraded from XI to DC.  I use the add-ins in MS Office products quite heavily. Ever since the change to DC, I cannot use the PDFMaker.  I can see "Save as Adobe PDF" as in option but every time I click on it I get this message: "The Acrobat PDFMaker Server could no be loaded. Do you want to run the installer in repair mode?"

       

      I have run the installer in repair mode numerous times. I have uninstalled and reinstalled DC multiple times including once with virtually all start-up items disabled to ensure nothing interfered with the installation.

       

      I'm using MS Office 2013.  OS is Windows 7.