Dear Abode Tech, Please offer a work round.
You can see that this is a very common problem now.
Is there an update to solve this problem?
It is not a hardware, installation, or other problems.
It use to work but now stop.
We apologize for the inconvenience caused, as per the description above, you are not able to convert multiple Word doc to PDF, is that correct?
Are you getting any particular error message while converting the Word docs to PDF? Are you trying to convert the docs via online URL https://cloud.acrobat.com/convertpdf on a browser or through the desktop version of Acrobat?
The record shows that you are subscribed to Adobe Acrobat Standard DC version 12 with your current Adobe ID.
Would you mind sharing a screenshot of the error message you are getting, to share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
You can refer to the Adobe article and try the suggestions Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows
What is the dot version of Acrobat installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
Let us know how it goes and share your findings.