I am having a frustrating problem. We changed our home page
from index.html to index.shtml. In Contribute, I was able to change
the default home page for administrators and publishers to
index.shtml, which cleared up the problem I had been having of
accessing the home page as an administrator. But when I sent my
client a new contribute key (he has Publisher privileges), it bombs
out on him with the error message:
"Unknown host. Contribute could not find the server
"ftp.myclient'sURL.com". Please check your connection information
or contact an administrator."
He has rebooted and restarted Contribute a couple of times.
We even tried to manually install a new key, but nothing is
working. Why would he be locked out? Could it have to do with
firewall settings or something like that?
This worked fine before we changed the home page from
index.html to index.shtml.