3 Replies Latest reply on May 21, 2018 2:29 PM by Kevin-Monahan

    AppHangB1 with latest v12.1.0.186

    Rob Ainscough Level 2

      To replicate:

       

      1.  Imported two 4K MP4 files

      2.  Created new sequence on timeline based on one of the imported MP4 files

      3.  Dragged the 2nd MP4 file onto the timeline

      4.  Trimmed front/end's of both

      5.  Moved 2nd segment Video/Audio up to V2 track and dragged them over/above V1

      5.  Hit Playback (spacebar) and the audio played but the video stayed "fixed" in position

      6.  Stopped playback and hit "Edit" from the main menu and that's when I got application hang

       

      Hardware:

      Intel 8700K

      32GB RAM

      nVidia 1080Ti (drivers 391.35)

      2 X 1TB Samsung SSDs (850)

      1 X 10TB Seagate standard HD

       

      Errors in OS event log:

      The program Adobe Premiere Pro.exe version 12.1.0.186 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

      Process ID: 824

      Start Time: 01d3ceda421c6615

      Termination Time: 7

      Application Path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe

      Report Id: b9a8344e-8fa7-41f0-a68a-aebbf5b2df94

      Faulting package full name:

      Faulting package-relative application ID:

       

      Fault bucket 1378670290043367901, type 5

      Event Name: AppHangB1

      Response: Not available

      Cab Id: 0

       

       

      Problem signature:

      P1: Adobe Premiere Pro.exe

      P2: 12.1.0.186

      P3: 5ab23f89

      P4: 02f7

      P5: 134217729

      P6:

      P7:

      P8:

      P9:

      P10:

       

      I've submitted a report bug, but was wondering if anyone else was having this issue?

       

      Cheers, Rob.