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After update creative cloud last 2 days. My H.264 was disappeared from export sitting.

New Here ,
Apr 08, 2018 Apr 08, 2018

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I can't export to 4k (3840-2160) and look strange from old setting.   Only the list that I found from the new setting after update last two days.

Help please.....

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correct answers 1 Correct answer

Adobe Employee , May 15, 2018 May 15, 2018

Hi NophamonY,

Likely, this is because of this issue: Dropped support for Quicktime 7 era formats and codecs

Thanks,
Kevin

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LEGEND ,
Apr 09, 2018 Apr 09, 2018

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You'll have to switch to the more ubiquitous MP4 container.  Choose H.264 as the Format.

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Adobe Employee ,
May 15, 2018 May 15, 2018

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Hi NophamonY,

Likely, this is because of this issue: Dropped support for Quicktime 7 era formats and codecs

Thanks,
Kevin

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