1 Reply Latest reply on Apr 17, 2018 1:10 AM by meenakshin83966505

    letters missing when I save PDF

    kadard23833685 Level 1

      I created a page break between PDF documents, where I type description of the attachments to follow. After I save and work through the document, everything I've typed using the edit PDF option has letters missing.

      for example

       

      - Gaskets looks like this G sk ts

       

      but when I cut and paste into words all the text is there.

       

      soo strange, please help!

        • 1. Re: letters missing when I save PDF
          meenakshin83966505 Adobe Employee

          Hi Kadard,

           

          Sorry for the delay in response.

           

          Are you still experiencing the issue?

          If yes, could you please let us know how exactly you have created the page break in the PDF?

          Do you experience this behavior with this particular document?

          Try once to repair the application. Launch the application and go to Help  > Repair installation.

          Check if that makes any difference.

           

          Is it possible to share the document with us, so we can check it on our end?

          You can share the file using the steps mentioned here How to share a file using Adobe Document Cloud

          Share the exact steps you do create the page break and edit the document.

          What is the exact version of the application installed on your machine? Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC  to check that.

          Also, let us know the OS version you are using.

           

          We will be waiting for your response.

          Let us know if you need any help.

           

          Regards,

          Meenakshi

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