2 people found this helpful
We apologize for the inconvenience caused, as per the description above, Acrobat Pro is running slow on your Mac machine, Is that correct?
Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates.
Uncheck these two options from Edit>Preferences>General> and uncheck Show online Storage when opening files and Show online storage when saving files and see if this brings any difference.
Try resetting the preferences of Acrobat once, to reset the preferences, please refer to How to reset Acrobat Preference settings to default.
Reboot the machine and see if this brings any difference.
If the issue persists, please share the following details:
- Dot version of Acrobat installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
- Mac OS version installed?
Let us know how it goes and share your findings.
Thankyou very much for your help.
Both Acrobat and Mac OS are up to date.
I found 8 other plist files ie "com.adobe.Acrobat.Pro.plist.HsWS7G7", "com.adobe.Acrobat.Pro.plist.uBaczGJ" etc.
Looks like these could have been hangovers from previous updates?
Deleted them all, rebooted and Acrobat is once again FAST, thankyou.
Just checked my wife's iMac and Acrobat is performing as it should.
Impressed with the quick response to my problem, I take back any dark thoughts I had.
Have a great week
Great! Good to hear that the issue got fixed and you are back on track. Nice job troubleshooting that.
Feel free to update this discussion for any further assistance.
Why this page is so slow
I did on the 9th
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