12 Replies Latest reply on May 22, 2018 7:31 AM by bradk46950041

    Adobe Customer Support Sucks; Any Help?

    bradk46950041 Level 1

      Issue with clips being reduced dramatically in quality after importing into Adobe Premier Pro; they worked on my machine remotely for over four hours in two days, ignored e-mails and chat requests, kept me on hold for over 1.5 hours, then basically said they could not fix it and closed my case.

       

      Any help? Please? I am not getting any resolution or any answers except double-talk from the Indian customer support workers.

       

      - Brad