4 Replies Latest reply on Apr 10, 2018 12:36 AM by Ged Traynor

    Constant Photoshop CC 2018 Crashes

    simeong98967039

      Hey group.

      Im using the above mentioned PS version and i get constant Crashes when using different selection tools like quick selection, lasso and pen etc. This is the crash report. This is happening on my PC at work which imho is way outdated. The specs are as follows- AMD A6-3500 APU with Radeon HD Graphics 2.10Ghz and 8GB of RAM. Im using the 2017 version on my home PC and i have no problems. So what could the problem be? What does the crash report mean?

      Thanks in advance !

       

      Problem Event Name: APPCRASH

        Application Name: Photoshop.exe

        Application Version: 19.1.0.38906

        Application Timestamp: 5a5dba9e

        Fault Module Name: Photoshop.exe

        Fault Module Version: 19.1.0.38906

        Fault Module Timestamp: 5a5dba9e

        Exception Code: c0000005

        Exception Offset: 0000000009528e1a

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1026

        Additional Information 1: 8bd4

        Additional Information 2: 8bd4f091ad09f375b97eb60d304ea572

        Additional Information 3: 2583

        Additional Information 4: 25839aa522373fb555d75c8cc3ab5cd7