3 Replies Latest reply on Apr 11, 2018 12:06 AM by Beverley Gray

    Credit Pack issue

    bomeoc47268758

      Hello all,

       

      I create this tread because Adobe support is not reachable by phone...

      So maybe I will have more success here to fix my issue .

       

      So, i bought 2 credit packs (5 pictures per pack) and my credit account displays 0 credit....

      I paid for nothing.. My commands and bills displays the amount (47,94€) and packs bought but I can't download any picture..

      In parallel, I have been charged to my bank account.

       

      So someone can help me ? Maybe there is an Adobe support here?

       

      Thank you.