2 Replies Latest reply on May 16, 2018 4:07 PM by Kevin-Monahan

    Video files only import as sound files

    karenzaw7208271 Level 1

      Hey all,

       

      I just updated my PR, so I could round trip with AE....

      I have filmed all my clips in .MOV    Some of my clips have imported fine into the bins, however, others are only importing as sound files and can only be viewed and placed on the timeline as sound files.

       

      I don't understand why some clips work fine and others don't. I haven't changed any settings on the camera or imported the clips in any differently.

       

      If anyone is able to help out, that would be great!

      Thanks