0 Replies Latest reply on Apr 11, 2018 10:57 AM by JuneK77

    Video just shows black screen on playback

    JuneK77

      Hello. I have been having this problem since I was importing a little higher resolution videos to the project (1280x720)

       

      There is another thread regarding this issue and I have tried some of the methods but didnt work

      After Effects 2017 - Black Screen on Playback

       

      - I tried clearing disk cache

      - I tried clearing preferences by holding Ctrl+Alt+Shift on startup

      - I tried setting GPU usage from 1/4 to 1/16 on Previews

      - I tried unchecking "Block proportion ratio to 16:9"

      - I tried adjusting comp settings to HDTV 720 (Varients) DVCPRO 720 (Varients)

       

      None of them work

       

      Or do I have to get another more powerful graphics card?

       

      Here are my system specs

       

      CPU

      Intel Core i5 3330 @ 3.00GHz

      RAM

      8.00GB Single-Channel DDR3 @ 666MHz (9-9-9-24)

      Motherboard

      ASUSTeK COMPUTER INC. P8H77-M (LGA1155) 33 °C

      Graphics

      S19C150 (1366x768@60Hz)

      2048MB ATI AMD Radeon HD 5450 (XFX Pine Group) 47 °C

       

      Monitor (Samsung 18 Inch Monitor)

       

      I really need to be able to be able to create project videos ASAP. Please help me

       

      (I will make a screen recording of the requested UI settings if its necessary)