10 Replies Latest reply on Apr 13, 2018 1:31 PM by try67

    Missing Menu Items (Acrobat 11): You are a genius if you can solve this.

    bbnantn Level 1

      Under File | Save As Other ..., there are multiple options which appear as follows:

       

      Microsoft Word

      Spreadsheet

      Microsoft powerpoint presentation

      Image

      ________________

      HTML Web Page

      _____________

      Reduced Size PDF

      Certified PDF

      Reader Extended PDf

      Optimized PDF

      ________________

      Archivable PDF (PDF/A)

      Press-Ready PDF (PDF/X)

      More Options

       

      For whatever reason, sometimes every option is missing except the ones listed from Reduced Size PDF to Optimized PDF. This behavior occurs on 3 separate Windows 10 Pro computers which all use the same version of Acrobat which is 11.0.23. It occurs randomly. And we cannot figure out why this happens. What in the World could possibly be causing this?

       

      Here is a picture so you can see for yourself.

      Picture1.png