3 Replies Latest reply on Apr 27, 2018 7:45 AM by flhosen

    Photoshop Crashes after several seconds of brush tool use on cintiq 13HD

    flhosen

      After opening photoshop CS2 and a file, photoshop will freeze (program not responding) after several seconds of use of the brush tool.

       

      I have found this does not occur when using it on a regular monitor using a mouse to paint.

       

      It also does not occur when using other paint programs such as GIMP on the cintiq.

       

      All drivers are up to date

       

      A fresh install of photoshop has been done, the problem persists

       

      I have had the task manager open while running to see if it is some kind of resource problem, but photoshop never ends up using any unusually large % of memory or CPU.

       

      System event data for the crash event is pasted below:

      Log Name:      Application

      Source:        Application Hang

      Date:          4/10/2018 11:35:56 PM

      Event ID:      1002

      Task Category: (101)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      MajelBarrett

      Description:

      The program Photoshop.exe version 9.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

      Process ID: 2e94

      Start Time: 01d3d15c79589337

      Termination Time: 14

      Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS2\Photoshop.exe

      Report Id: 5aea37ae-61a4-4f0a-9ae3-1c6ecd0a81d6

      Faulting package full name:

      Faulting package-relative application ID:

       

       

      I am at a loss as to what the problem is, and I'm pretty much screwed trying to actually make use of it at the moment. Any help would be greatly appreciated.